Public Offer Agreement

1. General Provisions
1.1. This Public Offer Agreement (hereinafter referred to as the "Offer") is an offer by FOP Korniets Bogdan Ihorovych (TIN code 21133352, account UA493220010000026009310100823 at JSC "UNIVERSAL BANK", MFO 322001, tel. +380 99 437 6001, hereinafter referred to as the "Seller") to enter into a sales contract for goods remotely through the "Kartell" online store (https://kartell.com.ua).
1.2. Use of the site and placing an order means the Buyer's unconditional agreement to these terms.

2. Subject of the Agreement
2.1. The Seller transfers ownership of the purchased goods to the Buyer, the list and characteristics of which are determined on the website https://kartell.com.ua.
2.2. The assortment on the site consists of several thousand items; the list of current positions is displayed dynamically.

3. Order Placement and Acceptance
3.1. The Buyer:

  • selects the product on the site and adds it to the cart;

  • fills in the required fields: full name, city, "Nova Poshta" branch (for Ukraine) or "Ukrposhta" (for international deliveries), phone, e-mail;

  • familiarizes themselves with the Offer terms and confirms agreement;

  • selects the payment method.

3.2. The order is considered accepted from the moment of:

  • full online payment via LiqPay or Monobank;

  • making a prepayment of 200 UAH online and agreeing to pay the remaining amount in cash upon receipt (Nova Poshta/Ukrposhta).

4. Price and Payment Procedure
4.1. The price of goods in the cart is displayed in UAH as of the time of placement.
4.2. Payment methods:

  • Full online payment (LiqPay or Monobank).

  • Partial prepayment of 200 UAH (via LiqPay or Monobank) + the rest in cash upon receipt.

  • When choosing payment upon receipt, the Buyer pays the full amount (product amount + delivery cost + delivery service fee) directly to the courier or at the post office.

4.3. If the prepayment of 200 UAH is not transferred within 3 banking days from the time of placement, the order is canceled without additional notification.

5. Delivery
5.1. Within Ukraine — "Nova Poshta" service to the branch address specified by the Buyer. The rate and term (1–2 working days) depend on the region and weight.
5.2. International shipments — "Ukrposhta" at current international rates (term 5–14 working days, depending on the country).
5.3. The cost of delivery is paid by the Buyer according to the rates of the selected delivery service, unless otherwise specified in promotions.
5.4. The production term for the product (in case of stock shortage or repair works) is from 1 to 7 calendar days and depends on the current production load.

6. Warranty and Return
6.1. The warranty on goods is 180 calendar days from the date of receipt (except for consumables, specified in each product card).
6.2. Return of goods of proper quality is carried out within 14 calendar days from the day of receipt subject to:

  • preservation of the marketable appearance, packaging, labels;

  • availability of a payment document.
    6.3. Return of defective or non-conforming goods is carried out free of charge: the Buyer sends photo/video evidence, the Seller coordinates logistics.
    6.4. Funds for the returned goods are returned in the same way as the payment was made, within 10 banking days from the moment the return is received by the Seller.

7. Transfer of Data to Third Parties
7.1. For delivery, the Seller transfers to "Nova Poshta" / "Ukrposhta": surname, first name, city, branch, phone, e-mail.
7.2. For payment processing, minimal data (card number, expiration date, owner's name) is transferred to the payment provider only if necessary.
7.3. Advertising and analytics services (Google Analytics, Yandex.Metrica, Facebook Pixel, Google Ads) receive anonymized data (cookies, IP, device type) for statistics and targeting.
7.4. Other transfers are possible only with the Buyer's consent or as required by law.

8. Liability of the Parties
8.1. The Seller is responsible for the quality of goods in accordance with the warranty conditions.
8.2. In case of delivery delay due to the fault of the delivery service, the Seller is not responsible.
8.3. The Buyer is responsible for the accuracy of the data provided (phone, branch address).
8.4. Force majeure releases both parties from liability for non-performance or improper performance of obligations.

9. Confidentiality and Personal Data Protection
9.1. The Seller collects the following data: city, full name, "Nova Poshta" branch, phone, e-mail, IP address, cookies, analytics and pixel data.
9.2. Data is processed for:

  • contract performance (order placement and delivery);

  • newsletters (with consent);

  • analytics and marketing;

  • FOP reporting.
    9.3. Data is transferred to "Nova Poshta" / "Ukrposhta", payment providers, and analytics services only in the necessary volume.
    9.4. Data is stored indefinitely (or until your request for deletion), except for data subject to storage under the law.
    9.5. Buyer's rights: access, correct, delete, restrict processing or withdraw consent via e-mail: kartellstr@gmail.com

10. Force Majeure
10.1. Under force majeure circumstances (military actions, natural disasters, decisions of state authorities, fires, etc.), the parties are released from liability.
10.2. The party affected by force majeure must immediately notify the other party.

11. Dispute Resolution
11.1. All disputes are resolved through negotiations.
11.2. If agreement is not reached within 30 calendar days from the date of appeal, the dispute is transferred to the court at the Seller's registration place.

12. Term of the Offer
12.1. The Offer is effective from the moment of publication on https://kartell.com.ua and is valid until withdrawn by the Seller.
12.2. Changes to the Offer text take effect from the moment of their publication on the site.

Seller's Contact Details

  • FOP Korniets Bogdan Ihorovych

  • Phone: +380 99 437 6001

  • E-mail: kartellstr@gmail.com

  • Account: UA493220010000026009310100823, JSC "UNIVERSAL BANK", MFO 322001

  • TIN code: 21133352